Class Act

Only rarely am I impressed with vendors and companies in general. They serve no interest but their own and it’s almost always thoroughly spiritually corrupt. I just received an email from our database vendor, Sage, and it made me do a triple-take:

I hope this message finds you safe and unaffected by the recent severe weather and storms.  We are very concerned about the damage you may have experienced.  We know you may have lost infrastructure and connectivity at your office or have employees that are scattered around the region who cannot return for a while to help you resume business operations.If you have been affected by the severe weather and storms, we’d like to offer some assistance. 

We are willing to help get you on our hosted systems and operational at no charge to your organization until you are able to resume normal operations.  We do have capabilities to host Millennium on our secure platform.  However, a backup of your Millennium database will be needed to restore your operations. Please contact us at ***-***-**** so we can discuss and determine your needs.

It is my sincere hope that you are unaffected by these storms.  In the event that you are, Sage would like to help. “

Jaw slack. Eyes goggling. Surety that vendor is inherently malevolent, shaken to the core. Bravo Sage, Bravo. I am impressed.

Leave a Reply

Your email address will not be published. Required fields are marked *

This site uses Akismet to reduce spam. Learn how your comment data is processed.